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Terms of Service

Last updated: April 2026

ODPC Kenya Logo

ODPC Kenya

DPA 2019 Compliant

01

1. Acceptance of Terms

These Terms of Service ('Terms') form a binding agreement between you ('the Client', 'User') and ClearBridge Ltd. By accessing the ClearBridge platform, dashboards, APIs, or utilizing any of our automated workflow logistics solutions, you electronically confirm that you have read, acknowledged, and agreed to adhere strictly to these Terms.
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2. Provision of Cloud Services

ClearBridge provides cloud-based digital infrastructure for tracking, managing, and invoicing freight (sea and air imports). We grant you a limited, non-exclusive, non-transferable, revocable license strictly for managing your internal supply chain operations. The license explicitly forbids reselling the software wrapper or decompiling algorithms.
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3. Account Responsibilities

  • Users must provide accurate, verifiable corporate information during onboarding.
  • Organizations are entirely responsible for the actions of their delegated roles (Admins, Managers, Staff).
  • Passkeys, MFA tokens, and passwords must not be shared. You must alert our security desk immediately if you suspect credential compromise.
  • You must not upload viruses, trojans, malformed cargo manifests, or scraping scripts directly into the system.
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4. Intellectual Property Rights

All intellectual property, proprietary algorithms, predictive time-of-arrival logic models, trade secrets, logos, design systems, and platform schemas belong wholly to ClearBridge Ltd. No ownership rights are transferred to the user.
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5. Subscription & Payment Terms

Billing cycles default to monthly or annually as negotiated. Deficient payments leading past their 30-day grace period will result in automated account suspension, preserving your data exclusively in read-only form until the balance is reconciled. No refunds are provided for partial months.
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6. Limitation of Liability

ClearBridge works diligently to provide 99.9% uptime. However, our platform acts purely as a management system. We will not be held liable for indirect, incidental, or consequential damages resulting from lost shipping containers, external customs delays, port strikes, or physical freights mishandling. In all other operational liability matters, the total liability shall not exceed the subscription fees paid by you in the preceding 6 months.
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7. Governing Law

These Terms, and all ensuing disputes, shall be governed by and interpreted in accordance with the Laws of Kenya. Any unresolvable disputes initially brought to our internal mediation will finally be settled through binding arbitration in Nairobi.

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    End-to-end import operations flow
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    Real-time delivery visibility
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